Jasper National Park Fire Update

As of Sep 1, 2024

Dear Valued Guests and Friends of Sunwapta Falls,

First and foremost, we want to express our deepest gratitude for your continued support and understanding during this challenging time. Sunwapta Falls has been a cherished family-owned lodge for over 50 years, and our commitment to providing exceptional experiences for our guests remains as strong as ever.

As many of you know, we were safely evacuated on July 22, 2024, due to the nearby forest fires, ensuring the safety of over 110 guests and 55 dedicated staff members. While we are relieved to share that Sunwapta Falls itself remains completely untouched by the fires and is in no immediate danger, the prolonged lack of access to our property has presented significant challenges.

After more than five weeks away, we have finally regained access to the lodge. However, the extended closure has necessitated a thorough assessment by health professionals before restoration crews can proceed with the delicate process of making our lodge safe and ready for reopening. Until this assessment is completed and the property is cleared by health authorities, we will not be able to welcome guests. Due to the incredible demand on these companies across all of Jasper, as well as the work load of the insurance providers, this process may take months not days.

Given these circumstances, we are heartbroken to say that we have to cancel all remaining reservations for 2024, and turn our eyes to re opening May 2025. We ask your patience in refunding your deposits, as insurance will be handling all financial losses and calculations caused by this disruption.

For those of you who would like to transfer your existing booking to next year, we would be so happy and grateful to welcome you in 2025. We are offering special incentives to do so with discounts and more. Please reach out to us at info@sunwapta.com.

We have received thousands of emails filled with support, compassion, and concern. While we are striving to respond to each one, we kindly ask for your patience as our team is still operating remotely and has faced numerous relocations during this period.

We encourage you to follow Parks Canada’s official Facebook page: https://www.facebook.com/JasperNP for Parks specific closures.

Thank you again for your support. Sunwapta Falls is more than just a lodge; it’s a community of exceptional staff and wonderful guests, and we are committed to navigating these challenges together with your well-being at the forefront of every decision we make.

Warm regards,

Paul Corlett
CEO, Sunwapta Falls Rocky Mountain Lodge

Rated as One of Jasper’s Most Popular Hotels

We’ve got you covered from accommodation to all your meals, from your vacation planning to awesome shopping in our mountain boutique! Reach out today! We answer all of our own email, phone and social media so you always get 100% accurate info! 1-888-828-5777 / info@sunwapta.com

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Amazing Location, Incredible Staff, Spectacular Food

Sunwapta is located 53km south of downtown Jasper on HWY 93, the Icefields Parkway. That puts our Jasper Hotel literally in the heart of Jasper National Park! We’re ideal for people looking to unplug from the regular hectic pace of life, and have more space to focus on loved ones and nature. No cell phone reception, no phones in the rooms, and slow internet (it’s the best we can get). If that sound GOOD to you, continue!

We’re near many of the best attractions, activities and wildlife viewing. Click Here to see exactly where we are. Location is the #1 reason why people choose to stay with us, but it’s our culture that people really rave about at Sunwapta. We have a spectacular team whose hearts are in the right place. It’s our mission to provide the best experience we can, and that starts with genuine care for you, gratitude for choosing us, and our undivided attention to your plans for your Jasper getaway. You’ll experience it from the moment you check in, to every meal and point of contact to the day you check out. We’re here to help you experience the best of Jasper National Park.

Reach out today to find out how! 888-828-5777 or chat online right here.

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